What is the difference between a project risk and a project issue and what different types can I expect to encounter? What tools can I use to manage the risks and issues on a Project? This article offers some possible answers, drawn from experie....
Managing Project Risks and Issues
by: David Viney
What is the difference between a project risk and a project issue and what different types can I expect to encounter? What tools can I use to manage the risks and issues on a Project? This article offers some possible answers, drawn from experience on Intranet Portal deployments and the PRINCE methodology.
Inherent (or Business) Risk
Inherent Risk is the risk that exists in the environment around your portal project. It will tend to be unique to your organisation; it's culture and politics. For example, if you have a fragmented business (either geographical or functional), then this will create a higher inherent risk of poor communication.
Project (Specific) Risk
Project Risk is the risk specific to your project. Some Project Risk stems from the nature of what you are doing; there are certain risks common to any project (e.g. the unfamiliarity to users of the technology you are deploying). However, most project risk is under your direct influence; for example the skills of the project team, the level of governance effectiveness and so on.
Stage Risk
Finally, there is 'stage risk' which is the risk associated with the particular activity of any given phase of the project plan.
The Risk Log & Risk Plan
In order to stay in control of the risks to your portal project, it makes sense to have a formal log of all risks, to which anyone involved with the project is entitled to add. You might use a formal workshop to first populate the log.
Assessing Risks
Each risk (however derived) can be assessed using a simple methodology, whereby the probability of the risk being realised ('likelihood') and the size of the impact on the project objectives ('severity') can be measured.
The simplest system (based on the PRINCE project management method) is to give a score of 1-3 for likelihood and severity (where 1 is low and 3 is high). From these scores, the importance of each risk can be measured as the product of likelihood and severity.
Clearly, any risk of importance 9 demands immediate attention, followed by risks rated 6 and so on.
Risk Counter-measures
The importance of each risk should be regularly maintained, based on the extent to which the likelihood and severity of impact change over time.For each risk, one should enter a counter-measure in the risk plan. Where a risk can be eliminated, then this will be the counter-measure. Where it cannot be fully eliminated, then risk mitigation actions will be the most appropriate.
Issues Log
A Risk is something that is yet to happen, whilst an Issue is something that has already happened. It may well be convenient to use the Risk Log to also track any issues on the project. Issues will generally fall into one of the following categories:
(R) - Request for a change (in the scope of the project)
(O) - An item has been identified that is Off-Specification
(Q) - A Question has been raised that needs to be resolved
(S) - A Statement of Concern has been raised by someone - and
(I) - Other issues.To score issues, just ascribe an importance score (of between 1 and 9).
Managing Risks and Issues
Once you have put a Plan in place, then it is important to regularly monitor and report on the counter-measures that have been deployed and whether or not they have been successful in reducing the overall risk profile of the project.
For templates and examples of risks and issues pertinent to intranet portal deployment projects, please check out my chapter on Risks and Issues (see http://www.viney.com/DFV/intranet_portal_guide/during/managing_risks_issues.html) in the (free to access) Intranet Portal Guide.
If you act, manage and report regularly on risks and issues, you will have substantially improved your chances of project success!
About The Author
David Viney (
) is the author of the Intranet Portal Guide; 31 pages of advice, tools and downloads covering the period before, during and after an Intranet Portal implementation.
Read the guide at http://www.viney.com/DFV/intranet_portal_guide or the Intranet Watch Blog at http://www.viney.com/intranet_watch.
(NC)-As the first smog alert warnings of the season approach, Canadians are being urged to use ethanol-blended fuel to alleviate the urban smog problems plaguing many parts of the country. Many regions such Vancouver, Calgary, Montreal and most pa....
Read more
Low Speed impacts are those that take pace at speeds under 10 MPH. There’s often little (if any) visible Property Damage done to the rear of ones motor vehicle. However, those who are struck (especially in the rear) often have injuries, especially....
Read more
Remember back when selling online was a new experience? Dealers tried everything to sell their vehicles online. Today’s market has expanded to include several hot online marketplaces but there is the largest online marketplace, Ebay. Ebay has e....
Read more
Remember back when selling online was a new experience? Dealers tried everything to sell their vehicles online. Today’s market has expanded to include several hot online marketplaces. The largest online marketplace is Ebay. Ebay has evolved in....
Read more
What does BPU™ stand for? (BPU™ is a trademark of SupraStore.com)Basic Performance Upgrades. These modifications are: A full length three inch down-pipe (with or with-out high flow cats), 3” (75mm) or bigger cat-back exhaust system, raised boost....
Read more
